Requests
Track active NEX2U requests, status, owner, and next action.
Protected customer back office
Private support, requests, and messages — only after secure login.
This customer portal is designed for authenticated NEX2U back-office support. Public intake stays separate; private messages feed the same Front Desk review pipeline with owner, status, next action, and human approval.
Messages
Private customer back-office chat after secure login.
Documents
Safe document list placeholder; uploads stay disabled until storage approval.
Estimates / Invoices / Receipts
Customer-safe records appear here after NEX2U human review. Payments are not enabled.
Portal access status
Customer portal access is being prepared.
Foundation only. If NEX2U has not invited you to the private portal yet, please start with the public request form. A team member will review the safest next step before any private records, documents, appointments, payments, or commitments are discussed.
Secure file exchange readiness
Private document exchange requires verified portal access, storage approval, and human review; public chat must never request uploads.
Escalation & incident readiness
NEX2U can route urgent concerns for review, but automated chat must not promise emergency, legal, insurance, or timeline outcomes.
Scheduling & appointment readiness
Requests can be prepared for follow-up, but the portal does not book or guarantee appointments automatically.
Customer message center readiness
Private messages are for invited customers only; public chat remains free lead capture and Front Desk triage.
Estimate approval readiness
Estimates can be organized for review, but public intake cannot approve estimates, prices, discounts, or customer promises.
Billing question triage readiness
Billing questions can be routed safely, but public chat cannot discuss payment details, collect card data, or process charges.
Data access & deletion request readiness
NEX2U can log a request for review, but chat cannot verify identity, export private data, or delete account records automatically.
Customer dashboard
Requests, messages, next actions, and Front Desk review.
Private portal data is hidden until sign-in and customer-profile linking are verified.
Customer account
Requests
0Messages
0Front Desk actions
0Business Brand Kit
Logo, colors, service list, CTA, and approval rules will keep estimates, invoices, marketing, messages, and documents consistent.
Starter setup checklist
Complete the setup items before public signup, Stripe checkout, or customer-facing automation. No subscription, trial, billing, or customer-facing automation starts from this portal page.
Your requests
Private back-office chat
Front Desk review queue
Front Desk queue status is customer-safe only: Human approval required before customer-visible updates. Next customer-safe step appears here without exposing internal drafts or notes.
Customer-safe estimates, invoices, receipts, and tax support
Only NEX2U-reviewed records marked customer-safe appear here. Payments and automatic tax advice are not enabled.